FAQs
What Do You Want to Know?
Dear Esteemed Customers,
At EnviUs Lifestyle, our products are meticulously crafted to enhance your sense of elegance, sophistication, and femininity. From luxurious beauty products to our offerings of flawless bundles and wigs, each item is intrinsically designed to elevate your lifestyle with grace and style, and to provide you with a look and bearing that is truly EnviUs. By embracing EnviUs Lifestyle products, you're not just making a purchase – you're investing in a statement of sophistication and refinement. Let our products be an extension of your elegance and femininity, enriching your life with beauty and grace. As a curtesy we have taken the liberty of providing the below FAQs as a resource to guide you through your purchase. Should you have any questions or require further assistance, please don't hesitate to contact us.
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Warm Regards,
The
EnviUs Lifestyle Team
Have you ever wondered about the journey of your EnviUs Lifestyle order? Let us guide you through our shipping and processing policies:
Payment Processing:
"What payment methods are available?"
"When will my payment be processed?"
Expect your payment to be handled and your transaction finalized within 1-2 business days with careful attention to detail. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, Apple Pay and Google wallet. We also are pleased to offer Afterpay, Affirm, Sezzel and Paypal options to our customers. Contact us if you have any questions or concerns about payment.
Return Policy:
"What if I change my mind?"
All sales are FINAL. Unfortunately, cancellations are not permissible after finalization of your transaction. Refunds, returns, or exchanges are not accepted, except in the unlikely event of receiving an incorrect item. Should this occur, please promptly contact us at myenviuslifestyle@gmail.com.
Other Items:
"What should I be aware of before placing my order"
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Billing and Shipping Address: To ensure seamless processing and delivery of your order, please ensure that your billing and shipping addresses match. We take pride in delivering excellence, and this small step ensures your EnviUs Lifestyle experience is nothing short of exceptional.
No Shipping to P.O. Boxes: Unfortunately, we are unable to ship to P.O. boxes or unconfirmed addresses. We believe in delivering your package directly to your doorstep, ensuring that you receive your order with the utmost care and attention to detail.
Alternate Shipping Address: Should you require shipment to an alternate address that differs from your billing address, please reach out to us via email or text before placing your order. We understand the importance of flexibility and are here to accommodate your needs wherever possible.